FAQs

LoveMySwag accepts Visa, Master Card,
American Express, Discover and PayPal as well as Klarna, Google Pay and Apple
Pay. 

We try our best to get in stock orders
placed before 1:00pm Monday - Friday (excluding holidays) shipped the same day.
Orders placed during the weekends will have an expected ship date of Monday.
You can always check the status of your order in your account as well as track
it.

Keep in mind that orders being shipped
via expedited services are only in motion during business days. Therefore,
something shipped UPS overnight on a Friday will arrive the following
Monday. 

We use USPS, FedEx and UPS.

Unfortunately, no, we wish we could!
We put the selected service type on your package. Once the package leaves our
facility it is in the hands of UPS / FEDEX and there may be delays on their end
that are out of our control so we cannot guarantee a packages delivery time. 

No, there are no guarantees on your
packages arrival time or date. Since we ship the package with the
selected shipping type if there were delays on FEDEX / UPS outside our
control we cannot reimburse you. 

Yes, we do! We have many regular
customers all over the world including in Japan, Canada, Australia and Europe.
Please know you will be responsible for any duties / taxes incurred by customs.

Our return policy allows you to return
your order to us in unworn condition, in its original packaging and with the
receipt within 10 days of receiving it. You will receive a refund minus the
original shipping charge. Make sure you send the jewelry back to us fully
insured and pre-paid.

*The 10% discount code cannot be used
on gift cards

Coupons and discounts cannot be
applied to gift card purchases.

SWAG will not be responsible for lost or stolen gift cards.

Gift cards are nonrefundable and cannot be transferred, exchanged or resold and
cannot be redeemed for cash (except where required by law).